Privacy Protection

Privacy Policy

Atlanta Tree Masters is committed to protecting your privacy and personal information

Last Updated: December 2024 | Effective Date: January 1, 2025

(833) 705-3979
info@atlantatreemasters.com
2847 Piedmont Road NE, Atlanta, GA 30305

Overview

Atlanta Tree Masters ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (phone number, email address, mailing address)
  • Property address and location details
  • Service preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Communication records and service history

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Location data (with your consent)

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide tree care services, schedule appointments, and communicate about your service needs
  • Customer Support: To respond to inquiries, provide customer service, and resolve issues
  • Business Operations: To process payments, maintain records, and improve our services
  • Marketing Communications: To send service reminders, seasonal tips, and promotional offers (with your consent)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Safety and Security: To protect our customers, employees, and business operations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations (payment processors, scheduling software, etc.)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Protection: To protect our rights, property, or safety, or that of our customers or others
  • Emergency Situations: To respond to emergencies or protect someone's safety
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of physical and electronic records
  • Employee training on privacy and security practices

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at info@atlantatreemasters.com or (833) 705-3979.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Phone: (833) 705-3979
Email: info@atlantatreemasters.com
Address: 2847 Piedmont Road NE, Atlanta, GA 30305

Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us with any questions or concerns.