WCAG 2.1 AA Compliant

Accessibility Statement

Atlanta Tree Masters is committed to ensuring digital accessibility for all users

Last Updated: December 2024 | WCAG 2.1 AA Compliance

(833) 705-3979
info@atlantatreemasters.com
2847 Piedmont Road NE, Atlanta, GA 30305

Our Commitment to Accessibility

Atlanta Tree Masters is committed to ensuring that our website and services are accessible to all users, including those with disabilities. We strive to provide an inclusive experience that allows everyone to access our tree care services and information effectively.

1. Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Compliance Level

  • WCAG 2.1 Level AA compliance
  • Section 508 compliance for federal accessibility requirements
  • Americans with Disabilities Act (ADA) compliance considerations
  • Regular accessibility audits and improvements

2. Accessibility Features

Visual Accessibility

  • High contrast color schemes
  • Scalable text and images
  • Alternative text for images
  • Clear visual hierarchy

Audio Accessibility

  • Screen reader compatibility
  • Audio descriptions available
  • Text alternatives for audio
  • Clear audio quality

Navigation Accessibility

  • Keyboard navigation support
  • Skip navigation links
  • Consistent navigation structure
  • Focus indicators

Specific Accessibility Features

  • Semantic HTML: Proper heading structure and semantic markup for screen readers
  • Alt Text: Descriptive alternative text for all images and graphics
  • Color Contrast: Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text
  • Keyboard Navigation: Full website functionality available via keyboard
  • Focus Management: Clear focus indicators and logical tab order
  • Responsive Design: Mobile-friendly design that works with assistive technologies
  • Form Labels: Clear labels and instructions for all form elements
  • Error Identification: Clear error messages and correction suggestions

3. Assistive Technology Compatibility

Our website is designed to work with the following assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)

Other Assistive Technologies

  • Voice recognition software
  • Switch navigation devices
  • Eye-tracking systems
  • Magnification software

4. Browser and Device Compatibility

Our website is tested and optimized for accessibility across:

Supported Browsers

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Device Types

  • Desktop computers
  • Laptop computers
  • Tablets (iOS and Android)
  • Mobile phones (iOS and Android)

5. Ongoing Accessibility Efforts

  • Regular Audits: Quarterly accessibility audits using automated and manual testing
  • User Testing: Testing with users who rely on assistive technologies
  • Staff Training: Ongoing accessibility training for our web development team
  • Content Review: Regular review of content for accessibility compliance
  • Technology Updates: Keeping up with the latest accessibility standards and best practices

6. Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

  • Some third-party embedded content may not be fully accessible
  • Certain interactive maps may have limited accessibility features
  • Some PDF documents may require alternative formats

We are actively working to address these limitations and welcome feedback on accessibility improvements.

7. Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our services:

  • Phone Support: Call (833) 705-3979 to speak directly with our team
  • Email Communication: Send requests to info@atlantatreemasters.com
  • In-Person Consultation: Schedule face-to-face meetings at your property
  • Alternative Formats: Request information in alternative formats (large print, audio, etc.)

8. Feedback and Contact Information

We welcome feedback about the accessibility of our website and services. Please contact us:

Phone: (833) 705-3979
Email: info@atlantatreemasters.com
Address: 2847 Piedmont Road NE, Atlanta, GA 30305

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information or service you need in an accessible format.

Need Assistance Accessing Our Services?

We're here to help ensure you can access all of our tree care services and information. Contact us for personalized assistance.